Urchinwood Manor

Riding and Event Centre

 

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Contact

Urchinwood Manor Riding and Event Centre

Congresbury, Bristol, BS49 5AP

Tel: (01934) 833248

(Office Hours 10:30 to 14:30 Mon to Fri)

e-mail enquiries@urchinwoodmanor.co.uk

Website: www.urchinwoodmanor.co.uk

Facebook: Urchinwood Manor Riding and Event Centre

 

 

Our Location

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Links

   
     
  Horse Related  
  British Horse Society  
  British Eventing  
  British Show Jumping  
  British Dressage  
  Young Equestrians
  Banwell Pony Club  
  Blackdown and Mendip Riding Club
  B & W Equine Vets  
  Equine Dental Services
  Equicraft Of Backwell  
  Pony Club
  Riding for the Disabled (RDA)
     
     
  Services  
  Accessibility Mark  
  Equo  
   
     
  Other Local Business  
  Polo Aviation Ltd  
   

 

Rules and Conditions

 

Rider's and Spectators Code of Conduct

  • I understand that riding at any standard has inherent risk and that all horses may react unpredictably on occasions.
  • I may fall off and could be injured. I accept that risk.
  • I understand that instructions are given for my safety and agree to follow instructions given to me by staff and instructors at the riding school.
  • I understand that wearing an appropriate riding hat and body protector may reduce the severity of an injury should an accident happen and agree that I will always wear a riding hat whist riding, leading and grooming horses at the riding school. I understand it is my choice whether or not I wear my body protector.
  • I understand that the riding school will make decisions based on information I give them and agree to always be honest and volunteer information about:
    • my abilities and riding experience
    • any previous riding accidents
    • any medical condition(s) which may affect my ability to ride
  • I understand that children are at particular risk around horses and agree that I will keep any children that I am responsible for, under close supervision when they are not being instructed by the riding school.
  • I understand that the riding school may refuse my request to ride for safety and operational reasons.
  • I understand that competing carries enhanced risk over and above general riding and agree that if I chose to participate in any competition or event, it is up to me to ensure that I have the experience and ability to ride the course including any jumps which form part of it. If I am in any doubt, I will use my judgement and experience and not enter
  • Suitable footwear must be worn when you are on the yard, you are advised to wear closed-toe shoes such as boots or trainers.
  • No open umbrellas on the yard please.
  • Smoking is not permitted anywhere on the yard.
  • Do not feed the horses, unless permission id given from a senior member of staff.
  • Do not shout or run about on the yard.
  • You must not enter any arena whilst a lesson is in progress.
  • Whilst watching a lesson please keep noise and sudden movement to a minimum. Do not try and communicate with a rider whilst a lesson is in progress.  It is important they concentrate fully on riding their horse.
  • Photography and video recording of any kind is not permitted without the prior permission of the Centre Management. If you wish to take photographs of your child on horseback, please speak to the riding instructor who will arrange for you to take photographs at the end of the lesson.  For child protection, social and religious reasons we do not allow any photography or video recording of any of our group lessons.

Privacy Statement

 
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
 
What personal information do we collect from the people that visit our blog, website or app?
 
We do not collect information from visitors of our site.
or other details to help you with your experience.
 
When do we collect information?
 
We collect information from you when you place an order, respond to a survey, fill out a form or enter information on our site.

Provide us with feedback on our products or services 
 
How do we use your information?
 
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
 
       To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
       To improve our website in order to better serve you.
       To allow us to better service you in responding to your customer service requests.
       To administer a contest, promotion, survey or other site feature.
       To quickly process your transactions.
       To ask for ratings and reviews of services or products
       To follow up with them after correspondence (live chat, email or phone inquiries)
 
How do we protect your information?
 
We do not use vulnerability scanning and/or scanning to PCI standards.
An external PCI compliant payment gateway handles all CC transactions.
We use regular Malware Scanning.
 
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
 
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
 
All transactions are processed through a gateway provider and are not stored or processed on our servers.
 
Do we use 'cookies'?
 
We do not use cookies for tracking purposes

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
 
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.that make your site experience more efficient and may not function properly.


 
Third-party disclosure
 
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
 
Third-party links
 
We do not include or offer third-party products or services on our website.
 
Google
 
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en 
 
We have not enabled Google AdSense on our site but we may do so in the future.
 
COPPA (Children Online Privacy Protection Act)
 
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
 
We do not specifically market to children under the age of 13 years old.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?
 
Fair Information Practices
 
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
 
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
       Other
as soon as posible
We will notify the users via in-site notification
       Other
as soon as posible

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
 
CAN SPAM Act
 
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
 
We collect your email address in order to:
       Send information, respond to inquiries, and/or other requests or questions
       Process orders and to send information and updates pertaining to orders.
       Send you additional information related to your product and/or service
       Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at
and we will promptly remove you from ALL correspondence.

 
Contacting Us
 
If there are any questions regarding this privacy policy, you may contact us using the information below.
 
www.urchinwoodmanor.co.uk
urchinwood manor
bristol, Avon bs495ap
United Kingdom

Last Edited on 2017-10-17
 

 

 
 
Tel: 01934 833248